EMAIL FAQS

I am unable to send or receive email?

Verify that your computer is able to see the Internet and/or other computers to ensure that your computer is not encountering a connection issue, which would be causing your e-mail issue. Ensure that your Internet e-mail server or your Network e-mail server is not encountering issues by contacting either your Internet Service Provider or your Network administrator. I can't receive any email attachments? If the e-mail box is full of other e-mail messages, and/or your storage space is only a few megabytes, it's possible that the attachment being sent cannot be received. Often if this problem is occurring the person sending the e-mail should get a response back from your e-mail server indicating that your mailbox is full and/or has exceeded its allocated size. Because computer viruses and other malware are best distributed through e-mail, many e-mail service providers, companies, and e-mail programs prevent certain types of file extensions from being distributed or received through e-mail. For example, Microsoft Outlook protect its users by automatically disabling certain file extension types from being received in e-mail. Are spaces allowed in email addresses? Just like an Internet URL no spaces are allowed in an e-mail address. However, names can be broken up using a period; for example, John Smith may have an e-mail address: john.smith@example.com or john.s@example.com because no spaces are allowed in the e-mail address.

  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

COMPUTER FAQS

My computer does not turn on, what do I do now? First check the computer's power cord to make...

MONITOR FAQS

There is no display on the monitor, what do I do now? Make sure the monitor is on. If no power...

MOUSE & KEYBOARD FAQS

Why is my computer mouse acting erratically? Users who have an optical mechanical mouse (most...

WINDOWS FAQS

How do I get into my computers safe mode? To get into the Windows 7 / 10 Safe mode, as the...

PRINTER FAQS

My printer is printing smudged/distorted pages, what can I do? When printing on untraditional...

Powered by WHMCompleteSolution